Get in Touch With Our Team
We’re genuinely interested in hearing from readers. Whether you’ve spotted something that needs correcting, want to share feedback on a review, or have a question about poker sites in your state, there are several good reasons to reach out, and we take every message seriously.
While response times can vary depending on volume, we aim to reply to all legitimate inquiries promptly. Here’s a breakdown of the kinds of messages we welcome.
Feedback and General Questions
If you have a question about something you’ve read on our platform, or you want to share your thoughts on how we cover the US poker market, we’d like to hear it. Honest reader feedback helps us improve and keeps our coverage relevant to what players actually care about.
We cover a broad range of topics, from site reviews, game strategy, state-by-state regulation, and software quality, so there’s a lot of ground to cover. If something felt unclear or you’d like to see us go deeper on a particular subject, let us know.
Corrections and Outdated Information
The online poker landscape changes frequently. Platforms update their software, rake structures shift, new states come online for regulated play, and promotions get revised without much fanfare. We work hard to keep content current, but we can’t catch everything.
If you notice something that’s out of date or factually incorrect, please flag it. Accuracy is a core commitment for this team, and a reader flagging an error is doing exactly the kind of thing that makes this platform better. We review all correction requests and update content where the facts support it.
Reporting a Poker Site
This is one of the most important ways players can contribute. If you’ve encountered a poker platform that has behaved in a way that seems deceptive, predatory, or otherwise harmful, delayed payments without explanation, unfair bonus terms enforced after the fact, poor customer support that leaves players stuck, we want to hear about it.
We take these reports seriously. Player experience is central to how we evaluate platforms, and repeated patterns of complaints influence how we rate and recommend sites. While we can’t investigate every individual dispute or act as a formal resolution service, we do factor credible reports into our ongoing assessments. If something is genuinely wrong with a platform, that should be reflected in what we publish.
Responsible Gambling Concerns
If you or someone you know is struggling with gambling-related harm, please don’t hesitate to reach out. We can point you toward relevant support resources for players in the US, including the National Council on Problem Gambling and state-level helplines. You can also visit our dedicated responsible gambling page for guidance on tools and organizations that can help.
Sharing Positive Experiences
Not every message has to be a complaint. If a poker site has genuinely impressed you, strong software, fast cashouts, a well-run tournament series, we’d like to hear that too. Positive player feedback informs our reviews just as much as negative experiences do. It all contributes to a more accurate picture of where each platform actually stands.
Partnership and Collaboration Inquiries
We’re open to discussing partnerships, content collaborations, and related commercial opportunities from operators and businesses in the poker and iGaming space. If you represent a platform or service and would like to explore how we might work together, feel free to get in touch through our contact form.
Please note that commercial inquiries are handled separately from editorial decisions. A partnership arrangement does not guarantee favorable coverage, and our editorial team operates independently of commercial relationships.
A Few Things We Can’t Help With
We’re not a dispute resolution service and can’t intervene directly in conflicts between players and operators. We also don’t provide financial advice. If you’re looking for formal arbitration, licensing regulators in your state (such as the New Jersey Division of Gaming Enforcement or Michigan Gaming Control Board) are the appropriate point of contact for regulated disputes.
That said, your experience matters to us. Even when we can’t resolve a situation directly, the information you share helps us hold platforms accountable in how we write about them.